How to Train City Employees on New Managed Service Technologies

Okay, so, like, how do you get city employees – you know, the folks who usually deal with paper forms and maybe, maybe a really old computer – up to speed on all this newfangled managed service technology? city/region managed services . check Its not easy, Ill tell ya that for free.

How to Train City Employees on New Managed Service Technologies - managed it security services provider

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First off, you gotta remember these arent necessarily tech wizards (no offense to anyone!). managed service new york managed it security services provider A lot of them are used to doing things the old way, and change? Well, change can be scary! So, the training cant be all jargon and technical mumbo jumbo. check Gotta keep it simple, stupid (KISS, right?).

Think about breaking it down into bite-sized pieces. Short sessions, maybe an hour or two at a time, instead of expecting them to absorb everything in one eight-hour marathon. And hands-on activities are crucial! Let em actually use the software, click around, make mistakes (safely, of course). Nobody learns if theyre just sitting there listening to someone drone on about cloud computing!

Also, consider different learning styles.

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Some people learn best by reading manuals (bless their hearts!), others by watching videos, and still others by asking questions. So, offer a variety of resources. And dont forget about ongoing support! A help desk, a dedicated trainer, even just a knowledgeable colleague who can answer questions – these are all lifesavers.

And, (and this is super important!) make it relevant to their actual jobs. managed services new york city Dont just teach them about the technology in the abstract. managed services new york city managed it security services provider Show them how its going to make their lives easier, how its going to help them serve the public better, how its going to streamline their work. managed it security services provider Whats in it for them, basically.

Finally, celebrate the small wins! Acknowledge their progress, give them positive feedback, and maybe even throw a little party when theyve mastered a new skill.

How to Train City Employees on New Managed Service Technologies - managed service new york

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Learning new tech can be tough, so a little encouragement goes a long way. It takes time, patience, and a whole lotta understanding, but you can do it (I think!). Good luck with that!
Training city employees on new technologies is no easy feat!