How to Negotiate IT Managed Services Contracts in NYC

How to Negotiate IT Managed Services Contracts in NYC

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Okay, so youre in NYC, right? And youre looking at getting IT managed services?

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Smart move! But hold on a sec, before you just sign on the dotted line, lets talk about how to, like, actually negotiate those contracts. Its not as scary as it sounds, promise.


First things first, know what you really need. Dont let some slick salesperson upsell you on stuff you wont even use. Think about your business, (small, medium, gigantic?) and what keeps you up at night. Is it cybersecurity?

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Downtime? Slow internet? Write it all down! This is your "wish list," but be realistic, okay?




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Then, get quotes from a few different providers. Dont just go with the first one you find!

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    Shop around, compare prices, and, more importantly, compare services. Are they offering the same thing? Are their response times any good? Do they understand your industry? Asking these questions is super important!


    Now, the fun part: negotiation! Dont be afraid to haggle.

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    Everything, and I mean everything, is negotiable. Think the price is too high? managed service new york Tell them! See a clause you dont like? managed services new york city Ask them to change it! (polite-like, of course). Maybe theyll throw in some extra support or give you a discount. You never know unless you ask!


    And pay attention to the Service Level Agreements, or SLAs. These are like promises the provider makes about their performance. managed service new york Response times, uptime guarantees, all that jazz. Make sure these are clearly defined and that there are penalties if they dont meet them, like, say you want 99.99% uptime, what happens if they dont deliver?

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    Get it in writing!


    Also, read the fine print! I know, its boring, but its crucial. What happens if you want to end the contract early? What are the escalation procedures if something goes wrong? What about data ownership?

    How to Negotiate IT Managed Services Contracts in NYC - managed service new york

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    managed it security services provider These are all things you need to know! Dont just skim it, actually read it!


    Lastly, dont be afraid to walk away. If theyre not willing to budge or if something just feels off, trust your gut. There are plenty of other IT managed services providers in NYC, and you deserve to find one thats a good fit for you and your business!

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    Good luck, you got this!
    Negotiating is hard!

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